Before You Begin
Before starting work at Trinity Health, you need to complete a variety of important action items to ensure a smooth onboarding process. Use this page to guide you each step of the way.
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New Hire Mandatory Processes
The following steps must be completed before you will be able to begin work.
Throughout the pre-employment process, most of our communication will come through email. Please watch for multiple emails between now and your scheduled start date. Be sure to check your spam/junk folder if you don’t see an email within the timeline below.
Sign Your Offer Letter & Enter Personal Information
- This step will be completed in Workday (Candidate).
- All 3 tasks (Offer letter, SSN, Personal Information) must be fully completed before we will be able to proceed.
- How to sign your offer letter
Our HR Service Center is available to assist you with signing your offer letter and completing your pre-employment tasks in Workday. They can be reached at 1-877-750-4748, Option 3.
- This step will be completed through Sterling (check spam for Sterling email link).
- This is an integral step of your onboarding process, so it is important to fill out the information as soon as possible and as accurately as possible. Please note: this application will not save your progress so you should expect to complete this step in one session.
- It is required to fill out the Employment Verification portion as accurately as possible, including correct dates of employment from the last 7 years.
- Please do not include any unpaid/volunteer opportunities, or employment outside of the United States, as Sterling will not be able to verify it.
- Sterling may email you directly to request additional documentation or contact information if they are unable to complete the verification.
- Please contact Trinity Health Sterling Support Team at CandidateSupport_Tier1B@sterlingcheck.com or ph. 1-833-780-7902 ext. 2003 for any questions.
This step can be completed virtually through our partner Equifax and should be completed prior to your start date. Review the Virtual I-9 Process Guide for assistance in utilizing the virtual verification method.
The Department of U.S. Citizenship and Immigration Services (DCIS) requires a valid I-9 Employment Verification to be on file for all new and returning colleagues.
Important: Complete Your I-9 Form Before Your First Day!
As part of your onboarding process, one of your first required tasks is completing the federal Form I-9.
- Click Here for step-by-step instructions
Step 1: Watch for Two Important Emails from Equifax
You will receive the following emails from donotreply@equifax.com:
- Email Subject:
- “Important: Form I-9 is Due Before your First Day”
This email includes the link to complete Section 1 of your Form I-9.
- “Important: Form I-9 is Due Before your First Day”
- Email Subject:
- “Form I-9 Password Information”
This email contains your unique password to log in and complete the I-9.
- “Form I-9 Password Information”
Step 2: Complete Section 1 & Section 2 of the Form I-9
Action Required:
- Use the link in the first email and the password from the second email to log into the Equifax I-9 system.
- Complete Section 1 & Section 2 verifying your authorization to work
Deadline Reminder
Your I-9 must be completed as part of your pre-boarding prior to being cleared to start. Please act promptly to avoid delays.
Please attend your scheduled Occupational Health appointment. Once completed, please see your on-site Talent Acquisition Coordinator.
What to bring
- Immunization/vaccination records AND/OR completed Immunization Record Form from your Primary Care Physician (preferred, not required).
- If you have already received the COVID Vaccine, bring your Vaccine card. If you have not received the vaccine, you will be asked to sign a declination form upon your arrival.
- Photo Identification (ID) (If you do not have a photo ID, your appointment will be rescheduled)
Where to go for your appointment
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St. Mary Medical Center Employee Health Talent Acquisition Coordinator |
Nazareth Hospital Employee Health Talent Acquisition Coordinator |
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Mercy Fitzgerald Hospital Employee Health Talent Acquisition Coordinator |
Saint Francis Hospital Employee Health Talent Acquisition Coordinator |
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St. Mary Health Feasterville Employee Health |
- Submit one color photo taken within the last 6 months.
- Use a clear image of your face. Do not use any filters.
- Use a white or off-white background.
- Have someone else take your photo or set you camera to "self-timer." No selfies!
- Send your photo to THMA_ID_Badge_Picture@Trinity-Health.org.
FBI Fingerprinting & Child Abuse Clearance
- If you are unsure as to whether or not your department requires FBI Fingerprinting and Child Abuse Clearances, please check this list.
- If you have lived outside of Pennsylvania any time in the last 2 years, you must complete the Department of Aging clearance.
- If you are unsure as to whether or not your department requires FBI Fingerprinting and Child Abuse Clearances, please check this list.
- If you are unsure as to whether or not your department requires FBI Fingerprinting and Child Abuse Clearances, please check this list.
- Send this completed form to your Onboarding Coordinator. This form states that Trinity Health Mid-Atlantic may run your Adult and Child Abuse clearance.
- Please complete the highlighted sections on both the second page and last page and send this completed form to your Onboarding Coordinator. You will need to provide a fax number or an email address of your last place of employment (preferably their HR department).