FAQs

Trinity Health Mid-Atlantic and Aetna have reached a new multi-year agreement that will maintain your in-network access to Trinity Health Mid-Atlantic hospitals, facilities and healthcare providers you trust.

What is happening?

Trinity Health Mid-Atlantic and Aetna have reached a fair agreement that will maintain Trinity Health Mid-Atlantic hospitals, facilities and healthcare providers in network. Patients should continue to schedule an appointment for care without experiencing disruption.

I have an Aetna health plan. What does this mean for me?

Trinity Health Mid-Atlantic and Aetna have reached a fair agreement which means you can visit your Trinity Health Mid-Atlantic facility and doctors for care as normal.

If I moved my appointment, what can I do now?

You can keep your appointment or contact your physician’s office directly to reschedule and move your appointment up sooner, as space allows.

Aetna approved me for Transition of Care. What do I need to do?

No action is required at this time. You may continue to visit Trinity Health Mid-Atlantic for care at In-network costs.

Can I receive In-network care even if Aetna didn’t approve me for Transition of Care?

Yes, this agreement will maintain your in-network access to Trinity Health Mid-Atlantic hospitals, facilities and healthcare providers.

What if I have more questions?

For questions, please call our patient information line at 215-876-2221 or visit trinityhealthma.org/aetna.

To schedule an appointment with your provider, please contact your physician’s office directly.

For questions related to your health plan coverage or benefits, please contact Aetna at the number on the back of your health insurance card.