Published on March 01, 2019

Your connection to better health

Mercy CareConnect may help keep you healthy at home

CareConnect equipmentDo you have a chronic health condition, such as heart failure, diabetes, high blood pressure or chronic obstructive pulmonary disease (COPD)? Living with a serious condition isn’t always easy. Among other things, you need to stay on top of your symptoms to make sure your condition isn’t getting worse.

Having a nurse check on your vital signs, such as your heart rate or blood pressure, every day could give you peace of mind and help you avoid a trip to the emergency room (ER) or a hospital stay.

That’s what the Mercy CareConnect Telehealth Monitoring Program is all about.

It is provided by Mercy Home Health. Since 2008, telehealth has helped more than 8,000 Home Health patients in the comfort of their homes.

Close monitoring

Telehealth allows the Mercy Home Health team to keep track of your symptoms electronically on a daily basis. If you receive this service:

  • Special medical equipment will be set up in your home at no cost to you. You will get a blood pressure cuff, a scale to weigh yourself and a device that goes on your finger to check your heart rate and the oxygen levels in your blood.
  • You’ll use the equipment to check your vital signs each day.
  • The results will automatically be sent to a Mercy Home Health nurse through a tablet computer—which you’ll receive at no cost—designed specifically for this purpose.

Catching problems early

A Mercy Home Health nurse will check your daily vitals on a computer screen. Here’s what could happen next:

Perhaps you have heart failure and you’ve suddenly gained several pounds.

When the nurse notices this change on your reading, he or she will call you and (if necessary) your doctor so that your treatment plan can be adjusted as needed right away.

“We can reach out to the doctor in a much faster manner,” says Telehealth Supervisor Lauren Sinclair. “We can recognize these little changes, after we’ve assessed the patient over the phone, to try to keep them out of the hospital.”

In other words, telehealth helps you and your Home Health team deal with little problems before they become big ones.

“The Mercy CareConnect Telehealth Monitoring Program works,” says Ruth Martynowicz, Vice President of Operations for Mercy Home Health. “Over 90 percent of our patients who receive Mercy CareConnect services are able to avoid ER visits, emergency doctor visits or repeat hospital stays while in the program.”